Product Information Management (PIM) Specialist

We are looking for a PIM Specialist to manage and optimize our Product Information Management (PIM) system, ensuring consistent, complete, and accurate product data across all channels. The ideal candidate will have hands-on experience with Syndigo PIM (or other leading PIM tools) and a strong understanding of product data governance, taxonomy, and process improvement.

This role will involve close coordination with Product Managers, Marketing, and eCommerce teams to maintain product data standards and support new product introductions.

Key Responsibilities

• Maintain and govern product data within the PIM system, ensuring accuracy, completeness, and alignment with company standards.
• Coordinate with Product Managers to collect, validate, and update product information for new and existing SKUs.
• Standardize product attributes, taxonomy, and data models across all product categories.
• Manage new product onboarding workflows — define, document, and improve data flow from creation to publication.
• Collaborate cross-functionally with teams (Product, Marketing, Design, Supply Chain, eCommerce) to ensure all necessary attributes and media assets are captured and up to date.
• Ensure data consistency across channels (ERP, DAM, eCommerce, marketplaces, etc.) through PIM integration workflows.
• Monitor data quality and perform regular audits to identify and fix gaps, duplicates, or incorrect information.
• Work with Syndigo (or other PIM platform vendors) on technical issues, enhancements, and process optimization.
• Develop and maintain documentation for attribute definitions, product hierarchy, and PIM operational workflows.
• Support analytics and reporting on product completeness, enrichment progress, and data health KPIs.

Qualifications & Skills

• Bachelor’s degree in Information Systems, Business, Product Management, or related field.
• 4+ years of experience working in a Product Information Management (PIM) environment.
• Experience with Syndigo PIM highly preferred (other PIM tools such as Salsify, Akeneo, Informatica, or Stibo are a plus).
• Strong understanding of product taxonomy, data modeling, and attribute management.
• Detail-oriented with excellent organizational and communication skills.
• Ability to collaborate cross-functionally and manage multiple product data workflows simultaneously.
• Familiarity with ERP/eCommerce systems (e.g., NetSuite, Shopify, Salesforce Commerce Cloud) and data integration flows.
• Analytical mindset with proficiency in Excel/Google Sheets and experience in handling large datasets.

Nice to Have

• Experience with data governance frameworks or product content syndication.
• Exposure to digital asset management (DAM) or catalog management.
• Understanding of retail or eCommerce product data standards (GS1, GDSN, etc.).
• Ability to work with APIs or data feeds for system integration or troubleshooting.

What You’ll Bring

• A structured approach to product data management.
• A proactive mindset for improving processes and maintaining product data health.
• Strong collaboration skills to bridge business and technical teams.
• Passion for product data accuracy, completeness, and customer experience consistency.

What We Offer

• Opportunity to work with a global industry leader in eyewear and eye care solutions.
• Exposure to international best practices in production planning and scheduling.
• A collaborative and innovation-driven work environment.
• Competitive compensation and benefits aligned with the Indian job market.